FREQUENTLY ASKED QUESTIONS
After washing your hair. Apply Conditioner to damped hair and comb hair, starting with the ends working your way up to your scalp in small sections w/ a wide tooth comb. Leave Conditioner in for at least 15 minutes or more. The longer you leave it in, the more hydrated your hair will be. Rinse thoroughly. Then scrunch hair gently to enhance the curls. When damp, apply a dime size of an anti-frizz alcohol free hair serum. For Curly Wave, a curl cream may be required for a more tamed look. Let air-dry. Do not use oil or excessive products on curly hair, it will cause matting. Do not brush or comb hair when dry, it will cause hair to frizz and/or may cause hair to tangle. Conditioner only wash is recommended at least 3 times a week. At bed time, wear a satin scarf or bonnet and for bouncy wave, style with flex-rods before a satin scarf or bonnet. After waking up, remove items from hair/head and Stye as desired. For Deep Wave Hair, spray hair with a water bottle and comb small sections throughly using a wide tooth comb starting from the roots to the top to prevent excessive shedding. Scrunch hair gently and let air-dry. Do not touch while wet. This causes the hair to get big and frizzy. Please be sure to comb or brush hair daily.
All sales are final on all Crown Me Gorgeous Products and there are no refunds allowed on any grounds.
Order processing begins as soon as an order is submitted. As a result, Order modifications are not permitted after an order is submitted. This includes changes to product, refunds, shipment methods, addresses, cancellations, etc.
Customers are advised to complete all return requests within 7 days of receipt in order to qualify for a store credit. Any return request not received within the specific time frame will be disqualified, The product must be sent back in the original packaging condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored or altered in any way(Original ties must remain in tact as it was received by the customer). Send your return item(s) including your first name, last name, phone number, the reason for the return and original receipt to: 2325 Powder Springs Rd SW #400 Marietta, GA 30064
For your protection, we suggest that all returns be sent back to us through a traceable postal carrier with signature. We are not responsible for lost items in transit, All Sales are Final on clearance and sale items. No returns will be accepted sale or clearance items.